Last updated: August 28, 2026
We collect information you provide directly to us, including your name, email address, phone number, date of birth, shipping address, payment information, and health information you share during consultations or intake forms.
We also automatically collect certain information when you visit our website, such as your IP address, browser type, device identifiers, pages visited, and referring URLs.
We use the information we collect to provide, maintain, and improve our telehealth services, including connecting you with licensed providers, processing prescriptions and orders, communicating with you about your care, and personalizing your experience.
We may also use your information to send administrative messages, respond to inquiries, detect and prevent fraud, and comply with legal obligations.
We share your information with licensed healthcare providers, pharmacies, and laboratories as needed to deliver your care. We also share information with service providers who perform functions on our behalf, such as payment processing, shipping, and analytics, under strict confidentiality obligations.
We do not sell your personal information. We may disclose information if required by law, regulation, legal process, or to protect the rights, property, and safety of Azul Rx, our patients, or others.
We implement administrative, technical, and physical safeguards designed to protect your information against unauthorized access, use, or disclosure. Health information is handled in accordance with applicable privacy and security standards.
No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. Please contact us immediately if you believe your account has been compromised.
You may access, update, or correct your account information at any time through your patient portal or by contacting us. You may opt out of marketing communications by using the unsubscribe link in our emails.
Depending on your state of residence, you may have additional rights regarding your personal information, including the right to request access, deletion, or a copy of your data.
We use cookies and similar technologies to operate our website, remember your preferences, and understand how visitors use our services. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the date above. Your continued use of our services after changes take effect constitutes acceptance of the revised policy.